Hi, there!

If you have any questions about paying a bill, selling you home or how often Trustgreen will visit your development, then make sure you take a look at our Frequently Asked Questions page for an instant answer or pay your bills online.

Make a payment FAQs
Shavington Park Play Area Maintenance

If you need to get in touch…

Our friendly team is here to help you.

If you’re a solicitor acting on behalf of a resident, please contact our legal team:

legal@trustgreen.com

If you’re a resident looking to get in touch, please contact our customer care team via email or using the form below:

customer.care@trustgreen.com

If you have a query regarding a bill, setting up a direct debit or would like to talk to one of our accounts team, please use the email or contact form below:

accounts@trustgreen.com

Office Number: 01829 708 457
Emergency Out of Hours Number: 0845 544 2924

Head office address: Trustgreen, Unit 7 Portal Business Park, Eaton Lane Tarporley, Cheshire, CW6 9DL

Contact Customer Care

If you’re reporting a concern or issue with outdoor space in your community, please upload an image or video to help us understand the problem as much as possible.
Click or drag a file to this area to upload.
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Claim your free wild flower seeds

As a Trustgreen Resident you easily can do your bit to support local wildlife by creating your own mini meadow. Claim your free wildflower seeds and create a beautiful buzz for all sorts of species!

Claim my seeds

Making payments

Your Annual Management Fee goes a long way to achieving enjoyable outdoor spaces by helping us to maintain, enhance and improve your neighbourhood. We offer a range of payment options to make it as convenient as possible.

Pay a bill

Community stories

Residents are central to everything we do at Trustgreen. Over the years we’re proud to have hosted many wonderful community engagement projects which continue to have a long-lasting impact on the people who live within those communities.

More stories
quote mark

We were greatly relieved to see the early improvements made by your landscape team and the conscientious manner in which they have maintained the area since.

Sandy – Hayfield
Resident

Get in touch with us

Our regional Trustgreen offices across the country are well placed to assist you, whatever your query.

And we now have dedicated offices in the South East and South West of England to handle the growing number of sites we manage and maintain in those areas.

Call us on 01829 708 457 and speak to a member of our team or, if you prefer, leave your details and we will happily call you back.

Alternatively, click below and fill in our online contact form.

We look forward to hearing from you.

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Where we are

Northwest
Unit 7 Portal Business Park,
Eaton Lane Tarporley, Cheshire, CW6 9DL
01829 708 457
Northern
Building 4,
Carwood Park, Leeds, LS15 4LG
01137 335 425
Central
Suite 18, Millhouse Business Centre,
Station Road, Castle Donington, DE74 2NJ
01332 389 840
Southeast
Avery, The Sanderum Centre,
38 Oakley Road, Chinnor, OX39 4TW
01442 974 080
Southwest
Suite 12, Yeovil Innovation Centre,
Barracks Close, Copse Road, Yeovil, Somerset, BA22 8RN
01174 505 328

Our regional team is here to help…

Rob Coy
Regional Business Development Manager
Northern
Charlie Stockford
Charlie Stockford
Group Land Director
Southeast
Louise Butterfield
Group Operations Director
Head Office
Nick Burton
Nick Burton
Regional Business Development Manager
Northwest
Richard Thomas
Richard Thomas
Group ESG Director
Head Office

Our awards

Latest projects

From preserving wildlife habitats and Britain’s wealth of countryside heritage to maintaining play areas, we have the expertise to fulfil those bio-diversity and sustainable promises.

View projects
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World Wellbeing Week 2024

This week is World Wellbeing Week 2024 which celebrates all areas of wellbeing.

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Wildlife and Gardening Event in Partnership with Redrow

Trustgreen partnered with Redrow to host a forest school session in Haig Woods for pupils from Hill Top Primary Academy.

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Trustgreen AGM 2024

On the 17th May 2024, the Trustgreen team gathered in Tarporley for the Annual General Meeting (AGM).

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Understanding Pollination in the UK

Amelia Marshall discusses the importance of pollinators and cross-pollination in the UK, as well as threats to pollinators and ways to help them in our latest blog post.

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Porth Eirias Beach Litter Pick 2024

This Month the Trustgreen team took part in Spring Clean Cymru. The nation’s biggest mass-action environmental campaign.

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International CSR Excellence Awards 2024

We have been recognised with an International CSR Award for our commitment to social responsibility.

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Celebrating Success: Carbon Neutral Status Achieved for 2nd Year Running

Trustgreen has achieved the second consecutive year of being a verified carbon-neutral organisation, demonstrating our commitment to sustainability, environmental stewardship, and combatting climate change.

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How Wetlands Contribute to Biodiversity Net Gain in 2024

Amelia Marshall shares her knowledge surrounding the importance and benefits of wetlands.

Landscape of trees
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Understanding Trees and Their Benefits.

Amelia Marshall shares her knowledge on how trees grow, how to spot a dying tree, when to plant a tree, and how to Protect them in our latest blog post.