We have an opportunity for an ambitious individual to join a leading provider of Open Space Management.
The successful candidate will play an active role in ensuring the business achieves its targets and goals.
This is a fantastic opportunity for a driven and enthusiastic individual seeing a rewarding and award-winning place to work, whilst being influential in the continued growth of a successful business.
About us
- Leading Innovators: Trustgreen is a leading Open Space Management Company delivering innovative and sustainable solutions for our clients and communities.
- Professional Team: We support many of the top residential housebuilders to create and maintain expertly managed open spaces for the benefit of the local community and the wildlife they support.
- Customer Service Focused: With an ever-growing portfolio of sites under our management, our customer service-led approach is what sets us apart.
- Vision for Improvement: Our vision is to continually review, monitor, and improve the way we care for the open spaces we manage.
- Great Place to Work: We pride ourselves on being a great place to work, valuing the individuals that make up our organisation. Our commitment has been recognised by Investors in People, who recently awarded us silver status.
- Fun and Engagement: We take fun seriously! From charity events and competitions to our annual team away day, there’s always something happening at Trustgreen.
The Role
As Client Manager you will be crucial to our continued success by managing, coordinating and overseeing interactions with potential new and existing clients, building and maintaining strong client relationships through face-to-face meetings and virtual calls, as well as supporting our regional Proposal Managers with their duties.
The Person
The right candidate will be personable, willing to work as a member of a hard-working team, smart in appearance with a professional manner and good communications skills, keen to develop a career in Commercial Management and able to work on their own initiative.
Applicants may have previous commercial or client management experience but more importantly will need to demonstrate that they are confident with a can-do attitude.
Experience working within the housebuilding sector or green services environment (grounds maintenance, arboriculture, landscaping & estates services) is preferable, however what is important is the willingness and ability to do the right thing.
Key skills Required
- Excellent communications skills, both verbal and written.
- Proficient with all Microsoft Office
- Knowledge of CRM systems is an advantage, but not essential as full training will be provided.
- Ability to work efficiently to agreed deadlines
- Highly motivated, reliable, with the commitment to complete activities.
- Ability to prioritise your own workload.
Main Responsibilities
- Act as the main point of contact for assigned clients, fostering and nurturing strong professional relationships.
- Conduct regular client meetings to provide updates, address concerns and identify opportunities.
- Manage all aspects of the quote, proposal and RFI development (Request for Information) for the assigned opportunities adhering to the agreed business wide proposal & pricing processes.
- Manage opportunities autonomously, establish clear timelines to meet client requirements, anticipate obstacles and provide solutions.
- Review RFPs (Request for Proposal)/Quotes to ensure full understanding of client requirements.
- Work with all Operations to compile proposal response.
- Ensure timely delivery of assigned proposals to clients.
- Perform data entry into databases as appropriate.
- Manage client facing and senior management facing activities surrounding assigned opportunities.
- Identify and resolve issues around client enquiry requirements.
- Maintain appropriate knowledge of the technical and regulatory environments.
Benefits
- Company Pension
- 25 Days Holiday plus bank holidays
- An additional day holiday for every year of service
- A day off for your Birthday
- Employee Assistance Programme
The Opportunity
Be part of a company that values its team members and contributes positively to the community and environment.
The benefits of being part of a small team extend well beyond the flexibility and variety you will get each day and the opportunity for you to reach your potential.
If you’re ready to join a dynamic team and make a difference, we’d love to hear from you! Please hit apply now and upload your CV or send directly to recruitment@trustgreen.com.